VISIT OUR NEW
STORE IN NAIROBI, CBD
📍Bihi Towers 12th Floor Suite 001, Moi Ave, Nairobi
Nairobi's Most Trusted Laptop & Phone Repair Experts
Professional, fast and affordable device repair — backed by genuine parts, certified technicians and a 90-day warranty you can count on.
More Than a Repair Shop
Inceptial Systems is a professional IT solutions company located at Bihi Towers, 12th Floor, Suite 001, Moi Avenue, Nairobi, Kenya. We specialise in laptop repair, phone repair, spare parts, RAM & SSD upgrades, networking and IT support for individuals and businesses across Kenya.
We were built on one idea — every Kenyan deserves honest, reliable and affordable device repair from technicians who actually care. Since founding, we have repaired thousands of devices and built a reputation that speaks for itself.
Our Mission & Vision
Our Mission
To provide fast, affordable and professional laptop and phone repair services across Kenya — using genuine parts, delivering honest advice and standing behind every repair with a warranty our customers can trust.
Our Vision
To be the most trusted technology repair and solutions company in Kenya — a business that Kenyans everywhere can rely on to keep their devices running and their productivity uninterrupted.
What Makes Us Different
Certified Technicians
Highly trained, experienced technicians who stay ahead of the latest repair techniques and device technologies through continuous training.
Genuine Parts Only
We use only genuine and high-quality OEM replacement parts. A repair is only as good as the parts used — we never compromise on quality.
90-Day Warranty
Every repair comes with a 90-day warranty on parts and labour. If the same fault reoccurs, we fix it at no extra cost — no questions asked.
Same-Day Repairs
Most repairs are completed within 2 hours. We understand your device is essential to your daily life — we work fast without cutting corners.
Transparent Pricing
No hidden charges, no surprises. We always provide a clear cost estimate before starting and never proceed without your approval.
Nationwide Service
Our mail-in repair service means customers from Mombasa to Kisumu, Eldoret to Nakuru can access our services without leaving their city.
Our Services
Laptop Repair
All brands — HP, Dell, Lenovo, Acer, MacBook, Asus, Toshiba, Samsung and Microsoft Surface. Screen, keyboard, battery, motherboard and more.
Phone Repair
Samsung, iPhone, Tecno, Infinix, Xiaomi, Oppo, Vivo and Google Pixel. Screen replacements, batteries, charging ports and cameras.
Spare Parts Sales
Genuine laptop and phone screens, batteries, keyboards, chargers, motherboards and hinges for all major brands in Nairobi.
RAM & SSD Upgrades
Transform your slow laptop into a fast, responsive machine with a professional RAM or SSD upgrade tailored to your model.
Networking Solutions
Design, supply and installation of networking solutions for homes, offices and businesses across Nairobi and Kenya.
IT Support
Professional IT support and consultation for individuals and businesses — helping you make smart technology decisions.
Ready to Get Your Device Fixed?
Visit us in Nairobi or reach out right now. Our team responds within 1 hour.
