Most laptop repairs at Inceptial Systems are completed within the same
day, typically taking between 1 to 4 hours depending on the type of
repair. Common repairs such as screen replacement, keyboard replacement,
battery replacement and charging port repair in Nairobi are usually
completed within 2 hours. More complex repairs such as motherboard
repair and water damage repair may take between 24 to 48 hours. We
always communicate the expected turnaround time before starting any
repair so you are never left guessing. For urgent repairs, contact us
on WhatsApp at +254 712 787625 and we will do our best to prioritise
your device.

Yes! At Inceptial Systems we stand behind the quality of every repair
we carry out. All our laptop repairs and phone repairs in Nairobi come
with a 90-day warranty on both parts and labour. This means if the same
fault reoccurs within 90 days of your repair, we will fix it at no
extra cost to you. Our warranty covers screen replacements, battery
replacements, keyboard replacements, charging port repairs and all other
hardware repairs. Note that the warranty does not cover physical damage
or water damage that occurs after the repair. We use genuine and
high-quality OEM replacement parts to ensure your device performs at
its best long after leaving our repair centre.

Inceptial Systems repairs all major laptop brands in Nairobi, Kenya.
Our expert technicians are trained and experienced in repairing HP
laptops, Dell laptops, Lenovo laptops, Acer laptops, Apple MacBook,
Asus laptops, Toshiba laptops, Samsung laptops and Microsoft Surface
devices. Whether you have a broken HP Pavilion screen, a faulty Dell
Latitude motherboard, a dead Lenovo ThinkPad battery or a MacBook
charging port that is not working, we have the expertise and the
genuine parts to fix it. We service all models within each brand,
from budget entry-level laptops to high-end business and gaming laptops.

We repair all major smartphone brands at our Nairobi repair centre.
Our phone repair services in Nairobi cover Samsung Galaxy phones,
Apple iPhones, Tecno phones, Infinix phones, Xiaomi and Redmi phones,
Oppo phones, Vivo phones and Google Pixel phones. Our technicians can
handle everything from a cracked iPhone screen replacement to a Samsung
battery replacement, a Tecno charging port repair to a Google Pixel
camera repair. Whether your phone has a broken screen, won't charge,
has camera issues, or suffered water damage, bring it to Inceptial
Systems in Nairobi and we will diagnose and fix it fast.

Yes! Inceptial Systems offers nationwide laptop and phone repair
services across Kenya through our mail-in repair service. If you are
located outside Nairobi in cities and towns such as Mombasa, Kisumu,
Nakuru, Eldoret, Thika, Machakos, Nyeri or any other part of Kenya,
you can send your device to us for repair. Simply package your laptop
or phone securely and send it via a reliable courier service to our
Nairobi office. Once we receive it, we diagnose the fault, send you
a repair quote, fix it upon your approval and courier it back to you.
Contact us on WhatsApp at +254 712 787625 to get started with your
mail-in repair today.